Q: What is a Membership and what are the benefits?
A: You are automatically a member once you purchase a package of dance or Zumba classes. All membership classes are valid for three-months, but we offer rollover classes if you re-new your membership within a month after it’s expiration date. Prices for class packages, or memberships, are lower than purchasing classes a la carte. Once you are a member, you can get free classes by participating in our Refer-a-Friend program! Also, if you re-new your dance membership before it expires, you will save $10!
Q: Once I purchase a membership, when does it become active?
Once you purchase a membership, you will have the duration of the membership (three months) to activate it. If you do not start your membership within its duration, it will become void. Your membership will begin when you take your first class and be active for the duration of the membership from that day forward. Group dance class and Zumba memberships are valid for 3 months from activation date.
Q: Can I come more frequently than what my membership specifies?
A: As long as you’re a member, you can attend classes as often as you’d like. You can use up the classes in your account as quickly as you’d like because you can always buy more if you run out. However, there are no refunds and missed classes will only be rolled over beyond the expiration date of your membership with the purchase of a new, active membership.
Q: What happens if I cannot use all my classes within the three month time period? Is there any way to get an extension?
A: To be fair and consistent with all of our students, unfortunately, we cannot extend some people’s memberships and not others. However, there are two different options in place, so that you do not lose your classes/credit:
Option 1: We offer rollover classes! You have a month beyond your package’s expiration date to get a new package. When you do so, please let us know and we will add the unused classes from the previous package to the new package. You will then have three months from the purchase date to activate your new package by using the first class. Once you use the first class and activate your package, you will then have three months from that date to use all the classes up.
Option 2: We can convert your initial purchase to a credit in your Salsa in the Suburbs account, and then deduct the drop-in rate for the classes you did attend. The amount left will become a credit in your Salsa in the Suburbs account indefinitely, which you can later use towards more drop-in classes or a new package when you’re ready to come back again regularly.